Don't know "squared"

Don't know "squared." (If I could figure out how to make the superscript 2 on this, I would have!) That means someone who doesn't know what he/she doesn't know.

Now that the definition is out in the open, why bother blogging on this topic?
Because many people think it's perfectly acceptable to proclaim they know it ALL. And they try it all, sometimes not so successfully. Or at least they don't know how unsuccessful they have been until an expert lends a hand.

I certainly don't know it all. I don't perform dentistry on myself. Nor do I think I can figure out how to bury all the gremlins and demons that I encounter in my business and personal life. But I know enough to ask for expert advice from seasoned experts. I might have to pay for it. Paying a fair price for continual service and attention is part of what I expect to have to do.

Put another way, I am as good as my vendors so I keep great company. I choose who to represent. And...my clients get more than just plain service. They get 110% of me. Good service is already hard to find today. Great service is rarer.

For those who don't know what you don't know, I suggest you ask for, and try to get, experts with a little gray hair. Experience and expertise go hand-in-hand.

I can recommend a bunch of great experts. Just ask me if you need a referral to a great service provider in whatever area you need help.

It's been a while

Since my last blog posting, a few things have happened that are noteworthy.

First, my daughter's college graduation, magna cum laude from Tufts. My college son is home too and between the two of them, they are on the Hawaiian time zone, asleep at 4 am and up again at 12 noon.

Second, a number of new clients in the for-profit and the nonprofit spheres, which is always a good sign. Perhaps the economy is reawakening?

Third, new products virtually for free: a wireless credit card terminal for merchants who go to the client, rather than the traditional vice-versa way, and an IP-capable desktop terminal for retailers with the latest in VOIP telecommunications.

Finally, LinkedIn is kicking! Many new contacts and new ways of gaining exposure which is crucial in this industry. I am presenting in New York City to a group of accountants early this week; one of a number of presentations I am asked to make, which is outside my normal area of expertise, but helps me meet new people.

It's always been the networking that I really enjoy at the end of the day. People helping people. Til the next installment...