Wednesday, May 28, 2008

Customer Centricity

A snippet of something someone said about us today in an email: "He’s great at getting back quickly."
That's nice to hear, because that's how we operate.

I hear horror stories about interminable wait times on so-called client service 800 numbers, lack of follow through by the service provider and the all-time worse: an emailed answer to a question you didn't ask, not answering the question you DID ask!

We are here for the client-that makes us client-centric!
Let us know if you need help.