We are pleased to be members of Gotham Networking (ask me about this!) and to help new e-commerce businesses get started the right way, out of the box.
See http://tinyurl.com/c47zgj
How can we help you?
Friday, February 20, 2009
Tuesday, February 17, 2009
from Nancy's Blog "Mom Knows Best"
Mom Knows Best
So Much Technology, So Little Time
Posted: 17 Feb 2009 03:42 AM PST
Today's posting is unlike previous postings. Share it with your friends and family. This is fascinating! Check out Did You Know? on YouTube, researched by Karl Fisch, Scott McLeod, and Jeff Bronman.
Please Note: If you are reading a posting from this blog through sources other than the actual blog or a subscription to the blog, you can find additional postings from Mom Knows Best at:http://bloggermomknowsbest.blogspot.com/ where you will also find a link enabling you to subscribe directly to the blog.
Thanks.
Mom
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So Much Technology, So Little Time
Posted: 17 Feb 2009 03:42 AM PST
Today's posting is unlike previous postings. Share it with your friends and family. This is fascinating! Check out Did You Know? on YouTube, researched by Karl Fisch, Scott McLeod, and Jeff Bronman.
Please Note: If you are reading a posting from this blog through sources other than the actual blog or a subscription to the blog, you can find additional postings from Mom Knows Best at:http://bloggermomknowsbest.blogspot.com/ where you will also find a link enabling you to subscribe directly to the blog.
Thanks.
Mom
You are subscribed to email updates from Mom Knows Best
To stop receiving these emails, you may unsubscribe now. Email delivery powered by Google. Inbox too full? Subscribe to the feed version of Mom Knows Best in a feed reader. If you prefer to unsubscribe via postal mail, write to: Mom Knows Best, c/o Google, 20 W Kinzie, Chicago IL USA 60610
Saturday, February 14, 2009
The boost we all sometimes need
I get such an energy boost from going to New York City, professionally and personally.
I am fortunate enough to belong to two great networking groups there and have met people involved in levels of their professions that are truly inspiring. That rubs off on me in very profound ways.
It's a benchmarking opportunity for me.
Many are trusting enough to refer me to others, even if it means a leap of faith in that they don't know from personal experience exactly how I work. Not to worry-I will never disappoint them or their contacts!
But the train ride home allows me an hour or so to reflect on the aspects of these relationships and how I can make them more meaningful and reciprocate.
An example: I try to bring the best-of-the-best I know to lead private seminars for my clients here in Connecticut. This has been successful. I refer them whenever possible.
It's the pay it forward concept. What goes around comes around. It's better to give than receive.
I have always believed in this and thank my colleagues who have referred me without concrete experience of how I can help their clients.
Thanks for letting me expound a bit. More like gush...
I am fortunate enough to belong to two great networking groups there and have met people involved in levels of their professions that are truly inspiring. That rubs off on me in very profound ways.
It's a benchmarking opportunity for me.
Many are trusting enough to refer me to others, even if it means a leap of faith in that they don't know from personal experience exactly how I work. Not to worry-I will never disappoint them or their contacts!
But the train ride home allows me an hour or so to reflect on the aspects of these relationships and how I can make them more meaningful and reciprocate.
An example: I try to bring the best-of-the-best I know to lead private seminars for my clients here in Connecticut. This has been successful. I refer them whenever possible.
It's the pay it forward concept. What goes around comes around. It's better to give than receive.
I have always believed in this and thank my colleagues who have referred me without concrete experience of how I can help their clients.
Thanks for letting me expound a bit. More like gush...
Friday, February 6, 2009
Fly with me
I had a Brazilian banker a number of years ago who tried to help me understand the vagaries of financing in Brazil (during my previous incarnation as a corporate treasurer). When explaining something particularly creative, he said, "Marc, Fly with me. Let's see how we can make this work together."
I always remembered that.
When I see a potential client, as happened yesterday, who knows conceptually what she wants but not necessarily how to bring together all the mechanisms to accept online donations and sell items in a shopping cart, we "flew" together. I left feeling she really "got it" and she was all smiles as I left. I think she was experiencing the natural high of an executive director imagining more donations in a brand new way.
Tune in next week to the continuing saga of "Fly with Me."
Thursday, January 29, 2009
It's what we do
From time to time we get an email thanking us for what we do best: support the client....a radical concept in this world of outsourced customer support and just plain poorly run business!
We were actually surprised this week when we emailed a complaint to Suncast about a snow shovel that wasn't wearing well and they replaced the item with a brand new one in 2 business days--unusual. But we are digressing...
Such outstanding customer support can lead to referrals to new clients or to additional business with existing clients down the road. (Buy Suncast!)
This was one such week of satisfaction:
1) a compliment from a new nonprofit client for our recently completed project,
2) the offer from a client to use him as a reference at a later time,
3) a client referred us to someone starting a new e-commerce business,
4) and the best was a client supplementing the existing work we do with them with a brand new donation/shopping cart to support their product sales and new online fundraising and event planning needs in the early spring.
It feels good. My client feels good. The latter is more important than the former.
We were actually surprised this week when we emailed a complaint to Suncast about a snow shovel that wasn't wearing well and they replaced the item with a brand new one in 2 business days--unusual. But we are digressing...
Such outstanding customer support can lead to referrals to new clients or to additional business with existing clients down the road. (Buy Suncast!)
This was one such week of satisfaction:
1) a compliment from a new nonprofit client for our recently completed project,
2) the offer from a client to use him as a reference at a later time,
3) a client referred us to someone starting a new e-commerce business,
4) and the best was a client supplementing the existing work we do with them with a brand new donation/shopping cart to support their product sales and new online fundraising and event planning needs in the early spring.
It feels good. My client feels good. The latter is more important than the former.
Tuesday, January 27, 2009
cool website
Go to www.interesting.com
It literally caught my eye when a friend sent some holiday cards a month or so ago.
(Thanks Ellin!)
You can customize fine art work on an e-postcard and it really catches the recipient's attention.
I sent some to recent University of Phoenix graduates that I had taught and I think I will start using this to thank new clients for their business. Today I have someone to send a thank-you to.
It literally caught my eye when a friend sent some holiday cards a month or so ago.
(Thanks Ellin!)
You can customize fine art work on an e-postcard and it really catches the recipient's attention.
I sent some to recent University of Phoenix graduates that I had taught and I think I will start using this to thank new clients for their business. Today I have someone to send a thank-you to.
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