First, at the Thanksgiving table, several of us got into a discussion how bad customer service has become. We all agreed that our businesses would die if we gave the same lousy customer service to our clients that we receive as consumers.
Then, I received this accolade from Fred Klein, guru of Gotham City Networking, a nationwide social-business networking organization that he founded 10+ years ago and runs as a labor of love. His Thanksgiving posting on the Gotham blog was arranged as an acrostic, and I was mentioned in the "H" line (quoting Fred below):
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As I have said many times, we are a social-business networking group which is more akin to a tribe than anything else. It is fun for me and I hope it is the same for you. We pledge to keep innovating,invigorating, pushing the envelope, waving the wand and one last note--feel free to make a suggestion (and you will own it).
Happy Thanksgiving to all of the Tribe from A to Z:
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H-Marc Halpert for being our service obsessed credit card maven.
Thanks, Fred, for recognizing what we do differently than the rest, in front of over 500 other Gothamites, for the unique service quality we give to you as our client. AND thanks and for the opportunities Gotham has given me as a member of such a great organization.
Folks, just ask me about Gotham! Got an hour or so? As we say in Gotham, what goes around, comes around. Today, the thank-yous are flying.
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